What is ISO 29990:2010 ?

Note:- This Standard has been Withdrawn & Replaced by ISO 29993:2017

ISO 29990:2010 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990:2010 provides best unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.

The aim of ISO 29990:2010 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.

The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programmes and processes.

Requirements of Standard

This standard has clauses as follows:-

1. 1. Scope
   2. Terms & Definitions
   3. Learning Services
      • Determining Learning Needs
      • Design of Learning Services
      • Provision of Learning Services
      • Monitoring the delivery of the Learning Services
   4. Management of the Learning Service Provider
      • General Management Requirements
      • Strategy & Business Management
      • Management Review
      • Preventive Actions & Corrective Actions
      • Financial Management & Risk Management
      • Human Resource Management
      • Communication Management (External/Internal)
      • Allocation of Resources
      • Internal Audits
      • Feedback from Interested Parties

BENEFITS of ISO 29990:2010

Advantages for Learning Service Providers :-

1. 1. • Outstanding performance during tendering work from official bodies.
      • Globally marketability.
      • Enhancement in internal quality potential.
      • Transparently defined & documented processes.
      • Enthusiastic and active trained experts participation in the development.
      • Work on (PDCA) Cycle.

Advantages for Learner :-

1. 1. • Adequate resources, including trainers with suitable competence, infrastructure and learning environment.
      • Evaluating criteria for Education.
      • Advanced & Authentic processes.
      • Transparency/comparability of services.
      • Assuring quality, transparency and comparability in educational institutions.

Benefits for Global Cooperation

Base of development for international cooperation in the area of education and training

1. 1. • Globally comparable benchmarks for existence of quality.
      • No deformation of the globally competitive market.
      • Common unified standards/common understanding of quality.

WHY CHOOSE QC CERTIFICATION

1. • Quality Control Certification has Achieved “Unique World Record” for being “First ISO Certification Body” to Certify First Govt. Advance Training Institute (ATI), Chennai for ISO 29990:2010 Standard.
   • First Certification body in India to Certified ATI (Advance Training Institute), Chennai for ISO 29990 certification.
   • First certification body in India to Certified NVTI (National Vocational Training Institute), Noida for ISO 29990 certification.
   • Endeavors to achieve operational excellence, enhancement of customer satisfaction.
   • Experienced team of 60 Auditors & 10 Trainers.
   • Improve your existing procedures and enhance your company’s educational and training programmes.